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Frequently Asked Questions

HOW SHOULD I PREPARE FOR MY MELLOW MASSAGE?

Check out the “How to prepare for a massage” blog post here.

Drink plenty of water, remember to bring a warm coat or jacket and schedule in plenty of downtime for after your treatment.

HOW MUCH ARE YOUR SERVICES?

Mellow Massage 60min Appointment $80.00.

Pregnancy Massage 90min Appointment $120.00. 

Use the code: “MELLOWME” at checkout & get $10 dollars OFF your first initial service.

Your First Visit; Please arrive 10mins early to your initial appointment.

WHAT PAYMENT OPTIONS ARE AVAILABLE?

Mellow Massage Studio accepts payments online, in cash as well as via card payments made through Square-up. Tap and insert options are available for VISA, MASTERCARD as well as Apple Pay, Google Pay and other contactless smartphones and watches on site.

what if i’m late

If your arrival is delayed, please notify me ASAP via phone or email. If this happens don’t stress, simply contact me as soon as you can and reschedule. Please understand that arriving late will shorten your treatment and you will still be charged in full. All appointments are cancelled if you are more than 15 minutes late, see our cancellation and no show policy for more information.

CANCELLATION & NO SHOW POLICY

If you didn’t show up, you may be subjected to a cancellation fee. The best apology you can make is to contact me as soon as possible and reschedule. If you left a deposit online unfortunately $10.00 deposits are non-refundable for last minute (less than 24hour notice) cancellation or “no shows”. If you have a legitimate reason and can provide proof for being unable to attend your appointment, I’ll happily transfer your deposit to your new rescheduled appointment at my own discretion. For those who payed in full please contact me to arrange to reschedule or to arrange a partial refund.

HOW DO I BOOK?

Please book online. Please, contact me directly vis email if you have any issues booking online, thank you.  


 
 
 

a short guide to the

mellow massage EXPERIENCE

A guide for where to go, what to do and what happens next

After you book online; you will receive a confirmation email with all the details you need. You’ll also receive a reminder 24hrs prior to your scheduled appointment via email. 

On the day of your initial appointment: Please arrive 10 minutes early to your scheduled massage.

Park in the driveway (or on the street). Please knock, I will meet & greet you at the front door before providing a short tour which will lead you straight into the treatment room. Here you will be seated and given a chance to switch off. You’ll be served a cup of herbal tea while you complete a medical disclosure questionnaire. I’ll remind you to switch your phone to silent.Then, we’ll briefly discuss and tailor your massage treatment plan.

You’ll then be guided though how to prepare for the treatment and given privacy before the mellow massage begins.

Cheers to more mellow moments!

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